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AI Prompt for Abandoned Cart Email 2 (Incentive)
This abandoned cart discount email prompt nudges hesitant shoppers at 24 hours. A real incentive with a real expiry that converts. Ready to copy and send.
The prompt
Role: You are an e-commerce copywriter who knows when a small incentive is the nudge a hesitant shopper needs. You write discount emails that feel like a favor, not desperation. Context: My store is [STORE_NAME]. [CUSTOMER_NAME] abandoned [CART_ITEMS] and ignored the first reminder sent yesterday. The incentive I am offering is [INCENTIVE], e.g. 10% off, valid for [VALIDITY]. My brand tone is [BRAND_TONE]. Task: Write the second abandoned cart email, 120 to 180 words. Open by acknowledging they might still be deciding, which is fine. Present the incentive clearly with the code [DISCOUNT_CODE] and its real expiry. Remind them what is in their cart in one line. Add one line of reassurance: [REASSURANCE], e.g. easy returns. End with a CTA button to complete the purchase: [CART_LINK]. Format: Subject line under 50 characters featuring the incentive, preview text under 90 characters, then a headline, the cart reminder, the incentive block with code, reassurance line, CTA button [BUTTON_TEXT], sign-off from [STORE_NAME]. Constraints: 120 to 180 words. The discount must have a real expiry date. Friendly tone, never desperate. One incentive, one CTA. Do not offer a bigger discount than planned: consistency protects margins.
Variables to fill in
Replace each [variable] in the prompt with your own details:
[STORE_NAME] [CUSTOMER_NAME] [CART_ITEMS] [INCENTIVE] [VALIDITY] [BRAND_TONE] [DISCOUNT_CODE] [REASSURANCE] [CART_LINK] [BUTTON_TEXT]
Example input
STORE_NAME: Bloombox; CUSTOMER_NAME: Emma; CART_ITEMS: Monstera Deliciosa, ceramic pot; INCENTIVE: 10% off with code COMEBACK10; VALIDITY: 48 hours; BRAND_TONE: warm and friendly
How to use this prompt
Send 24 hours after abandonment, only to shoppers who ignored email 1. Use a single-use code with a real expiry to protect margins.
Tips for the best results
- A real expiry on the code is what creates action.
- 10% or free shipping usually beats bigger discounts on margin.
- Stop the sequence the moment they purchase.
Frequently asked questions
Should every cart email include a discount?
Save discounts for email 2 or 3. Leading with a discount trains shoppers to abandon carts on purpose to get codes.
Percentage off or free shipping?
A single-use code tied to the cart protects your margins and feels personal. Generic codes leak to coupon sites.